Terms for seekers

You're paying for a local agent to attend a Dutch rental viewing on your behalf, inspect the property against your checklist, and report back with photos, video, and notes.

Viewings is a marketplace. We connect you with independent agents; we are not the agent. The agent is responsible for the conduct of the viewing itself.

Your fee (currently € — see the request page) is charged upfront via Stripe Checkout when you request a viewing.

If no agent is available, or you cancel before an agent is assigned, you get a full refund to your original card within five business days.

If the agent doesn't attend, gives an inadequate report, or there is a dispute, contact support@viewings.nl. We'll review and may issue a full or partial refund per our dispute policy.

We don't guarantee that the property you ask about will be offered to you by the landlord — that's the landlord's decision.

We don't guarantee a specific outcome of the viewing. The agent provides an honest, best-effort report based on what they observed.

Provide accurate information. Don't share the agent's contact details outside the platform. Don't use Viewings for any unlawful purpose.

[LAWYER: liability cap, force majeure, jurisdiction (NL), etc.]

We may update these terms. Material changes are emailed to you with at least thirty days' notice.